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["楚天终端常见问题汇总"]
[]
["序号","常见问题",null,"问题现象",null,"问题原因",null,"解决办法"]
[]
[1,"无法发送停取车指令",null,"停取车按钮为灰色，按钮上方显示XXX未连接。",null,"通信断连导致",null,"重启软件"]
[]
[2,"取车终端无法扫码",null,"二维码对上去没有任何反应，扫码器灯也不亮",null,"光照强烈会导致扫码头休眠",null,"用手遮挡扫码头几秒钟后恢复"]
[]
[3,"取车终端弹窗错误",null,"弹出一个报错窗口，有指令执行中，数据库未找到，唯一码长度错误等。",null,"重复扫码导致的报错",null,"不用管，检查车辆有没有在取"]
[{"$nulls":5},"库内无目标车辆导致的报错",null,"检查是不是手动把该车已经取下，或车辆是否已经停入库中"]
[{"$nulls":5},"唯一码长度问题导致的报错",null,"把取车终端输入法切换为英文"]
[4,"停车弹窗报错",null,"弹出有个报错窗口，有无车，车辆超界，未识别到车牌号，车辆已存在等。",null,"车辆未修正，或号牌机未拍到车牌号",null,"根据提示含义进行对应操作即可，未拍到车牌号倒车重新入库"]